If you are not satisfied with your purchase, you can return your items for free within 30 days of receiving them. Returned items will be refunded. Please note that shipping fees will not be refunded.

Return Policy

Our return policy may vary during promotional periods; please check the terms and conditions of the promotion before placing your order.

  1. Eligibility for Returns:

    • Items must be in their original condition, unused, and in the original packaging.
    • Certain items, such as personalized products or final sale items, may not be eligible for returns.

  2. Initiating a Return:

    • For all returns, please contact [email protected] to obtain your return label.
    • Include your order number and the item you wish to return in your email.
    • We will inform you of the next steps upon receipt of your email.

  3. Processing Returns:

    • Once your return is received and inspected, we will process your refund within [number] days.
    • The refund will be issued to the original payment method used for the purchase.

Damaged Items

If your items are received damaged, please send a photo of the damaged item along with your order number to [email protected] with the subject line: DAMAGED. This must be submitted within 14 days of receiving your order.

Items Not Received

If you have not received your entire order, please contact us at [email protected] with the subject line: MISSING ITEM and include your order number.

For any questions or additional assistance, please contact our customer service at [email protected].

Thank you for choosing GiftSpeedy!